Client Success Stories

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  • CDC Health Portal

    Are you communicating in your language or that of your customers? CDC wanted to make sure they provided the right information for all 6 diverse user groups.
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  • IHG Software Application

    IHG wanted to make sure employees from around the globe could use their revenue management system without building their own bridges.

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  • BioLab Pool Products

    Do your products make your customers feel like a fish out of water? BioLabs wanted to build products that optimize the pool experience for each customer segment.
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  • AT&T Portals

    When designing products, are you looking at your users through rose colored glasses? AT&T made sure they had the right vision for each customer.

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  • AGCO Mobile Interfaces

    Designing for multiple cultures is always a difficult task. AGCO wanted to make sure their interface designs were intuitive and communicated properly no matter which country you lived in.
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  • Goody Men's Products

    Don’t come up short with your customers. Goody doesn’t. They consistently gather feedback from users so they never build one product to fit all customers.
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  • BellSouth Personas

    BellSouth wanted to improve customer satisfaction so they asked us to figure out what shaped their users’ needs to better service all customer segments.
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  • MultiCast Video Software

    Do your customers think your software applications are as intuitive as you do? MultiCast wanted to make sure the software their engineers designed made sense for all customers.
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  • Cox Paper Bill

    Do your products create more questions than answers? Cox wanted to make sure their new paper bill didn’t create a flood of customer support calls.
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  • User Insight WebSite

    When we completed the redesign of our site, we were glad we took our own medicine. Iterative research and design based on user feedback changed our approach entirely.
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  • Celebrity Online Booking

    In today’s fast paced world, if you don’t design your site for all users, they will resort to what is comfortable. Celebrity Cruise Lines wanted to increase online bookings with all users.
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  • Lynn University WebSite

    Over the years, Lynn University added content to their site until confusion set in, so they asked us to help.  Have you considered your customer’s view of your information architecture?
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