The Blog

We love writing, especially about User Experience and how to improve it.

Who Believes in Magic?

I believe in Magic. Or at least I believe what they are trying to pull off. For those of you who have not yet heard of Magic, it is an SMS text based service for… well, almost anything. Foregoing the traditional route of app or web based services (Airbnb,...
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Familiarity Breeds Intuition

Perhaps you’ve heard the expression “Familiarity breeds contempt.” While research with relationships between people might bear this out, I would suggest when it comes to interactions with devices, familiarity breeds intuition. If you’ve talked...
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The Wearable Banana

I am Emily Keen, a new UX Strategist at User Insight. I am an Atlanta native and completed my Master’s degree in Industrial Design at Georgia Tech (Go Jackets!). My graduate research has been focused on user centered design and wearable technology....
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Talk to anyone about everything

Talking to people is what I do, everyday. Over the course of my career, I’ve interviewed thousands of people about every subject imaginable. Taking peoples’ stories and amplifying their voice to make experiences better is something I’m passionate...
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User Experience in the IoT

If you follow the annual Consumer Electronics Show (CES) held in Las Vegas each year, you probably hear a lot about a vague, somewhat-nebulous term the “Internet of Things” or IoT. Silly name, sure, but neat concept: more and more of your everyday...
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