User Insight: Usability and Accessibility Professionals Improving the User Experience
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User Insight Services
Read definitions of our services in plain terms.
Strategic Research
- Stakeholder Interviews
- Competitive Analysis
- Best Practice Review
- Gap Analysis
User Research
- Focus Groups
- Close Interviews
- Contextual Inquiries
- Persona Development
User Assessment
- Navigation Assessment
- Terminology Recognition
- Feature/Function Expectations
- Readability
- User Controls
Design Services
- Design Recommendations
- User-Centered Design
- Information Architecture
- Prototyping
Accessibility Research
- Expert Accessibility Review (Section 508 and WCAG)
- User Assessment
- Accessibility Recommendations
Quantitative Research
- Intercept & Opt-in Surveys
- Zoomerang™ Surveys
- Email/Phone Questionnaires
- Transcript Analysis
