usability

Why User Experience is More Important Than Customer Experience

I’m likely to ruffle a few feathers with this, but it has to be said, and said plainly: without a focus on optimizing the User Experience, spending time on developing the Customer Experience is a waste of effort and resources. User Experience vs. Customer...
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Will Aviate and Yahoo Redefine the Android Phone UX?

In a surprising turn of events at the 2014 Consumer Electronics Show (CES), Yahoo announced that it is trying to buy the Android development firm Aviate. Yahoo acquiring smaller companies isn’t that surprising, the surprise is the fact that Aviate...
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