UX Best Practices: You are not the User

With a background in Product Design, the very first thing I was taught is just that, I am not the user. It is a lesson I took to heart and that simple statement shapes much of the work that I and other designers do. I understand that change and innovation...
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Research…in the Blink of an Eye

Have you read the book Blink by Malcolm Gladwell? If not, get it.  It’s a great read, very short and inspiring.  In the book, Malcolm describes people who have become the best at what they do.  This is part of the description...
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2013 Review: Top 10 things consumers and businesses needed help understanding

  The top 10 things consumers didn’t understand in 2013 (as reported on 1. What is Twerking 2. What is Ricin 3. What is DOMA 4. What is Molly 5. What is Gluten 6. What is Sequestration 7. What is Obamacare 8. What is Lupus 9. What...
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